Delivery Information

 

Delivery days for all products: Daily, inclusive of weekends and public holidays

Delivery time slots for all products: Hourly, from 12 noon to 6 pm.

For example, you could order now, to have your delivery tomorrow (or any other day), from 3 to 4 pm (or any other hourly time slot).

Important Points to Note:

  • We deliver to anywhere in Singapore except for Changi Airport region, Army Camps, Tuas, Jurong Island, and other restricted areas.
  • Delivery is to door step only. Drivers are not entitled to carry them up a flight of stairs should the product location be on a higher level within your home. There will be surcharge of 35 SGD per flight of stairs that will go directly to the driver(s)
  • Should there be the element of carrying of the product up a flight of stairs on the way to your home, please note that there will be surcharge of 35 SGD per flight of stairs that will go directly to the driver(s)
  • Please check that the product may fit through all entryways on the way to your home, and into your home. All dimensions are clearly stated on the product page of each product. Should the product not be able to fit, it will be deemed as a failed delivery. We will have to bring the product back to our premises, and the customer will have to top up an additional 50 SGD for another delivery on another day.
  • Please ensure that all information regarding delivery provided at our checkout page is accurate, and that there will be someone at home to receive the product during the time slot period that you have specifically chosen. Any failed delivery due to incorrect address, unit number, or mobile number, will also result in a 50 SGD re-delivery. 

For more clarifications regarding delivery, you may e-mail us to enquire at hello@sigmundhome.com, or talk to us at the chat box at the bottom right hand corner of your screen.